Privacy Policy

Statement and consent before our privacy policy
By accepting this Privacy Policy, you authorise Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. to process your personal data contained in the various forms on the website www.grupoll.pt of which you are the owner, as well as the data relating to your commercial and contractual relations and the corresponding management, in accordance with the terms of this Privacy Policy.

It also declares that:

1 – You are aware and duly informed that the processing of your personal data includes all operations carried out on the data you provide, whether automated or not, with the aim of: improving the operation and functionality of the website www.grupoll.pt (including cases in which your data are collected and treated in a statistical manner without being identifiable by third parties to whom they are provided); to increase the improvement and personalisation of the services offered to you; to process transactions relating to you; Contact you by email, in writing or by telephone to provide you with information or updates about your transactions and orders, as well as information about new products, brands or related services; Interact with you on social media platforms and/or use and/or reproduce your publicly available content if you have referred to or “tagged/hashtagged” us, our brands or our products or services;

 

2 – You accept and agree that your data may be disclosed to companies that Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. may use as subcontractors for the creation and management of its communications, research and analysis of the services it offers, as well as for the management of competitions, information, promotions or consumer or market studies, and have been informed that your data will not be sold, exchanged, transferred or processed for any other purpose;

 

3 – You accept and agree that Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. may freely use and reproduce its publicly available content and/or content published on social media platforms in which it explicitly and specifically refers to or “hashtags” our Grupo LL brands, products or services;

 

4 – Take note that, within the framework of the applicable legislation, you may object to, restrict, rectify or request the cancellation of the processing of your data for one or more of the purposes described above by sending a request to the following email address: info@grupoll.pt. You also have the right to lodge a complaint with the competent authorities;

 

Data protection
At Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. we take your privacy very seriously. We work to maximise your good experience with our website and social media platforms in the safest environment possible. It is our internal policy to treat your personal information with discretion and protect it as much as possible. This Privacy Policy explains how we collect, protect, use and share information about you online and offline in the hope of enhancing your trust in Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. and improving your experience with us. It is important to note that this Privacy Policy only applies to information collected by Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. and does not extend to information you may have entered on other websites or social platforms managed by other companies or organisations that we may send to you. Please read the following terms and conditions carefully.

1 – Your data
We inform you that our website: www.grupoll.pt, does not collect any personal information about you unless you voluntarily provide it to us. This means that we do not know your name, email address or other personal information just because you visited this website. We collect information from you when you voluntarily fill out a form on the various pages of the website, when you make an appointment on the same website, or when you accessed the website through a link in an email we sent you. We only collect your information when you register on our website or fill out an online or in-store form that is completed by one of our specialized technicians with the help of our team. When you register on our website, you may be asked to provide your name, address, phone number, date of birth, email address and other relevant information. You may also visit our website anonymously. Please note that by providing us with your personal information as described in this Privacy Policy, you are giving us your consent to use that information for the purposes stated herein.

 

2 – Use of your data

Any data you provide to us may be used in the following ways:

  • To personalize your experience with us.
  • To improve our website and available services and features.
  • To improve our overall customer service.
  • To process transactions concerning you.
  • To get in touch with you.
  • To administer a sweepstakes, promotion, notice of new brands, products and services, survey or other resource.

 

Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company outside of Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. for any reason without your consent. However, in order for you to benefit from the advantages and offers of Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda, we inform you that your data may be communicated to communication companies as subcontractors in order to create and manage information, research and analysis about the services we offer, as well as to manage contests, information, promotions or consumer or market studies. You are informed that your data will not be sold, exchanged, transferred or treated for other purposes, always maintaining the confidentiality and security of the data transferred. We may also use aggregate and statistical data and share it with third parties to monitor the use of our website so that we can further develop our website and services. The data used must not contain any information that can be used to identify an individual. The contact information you provide may be used to send you information and updates regarding information about related products, brands or services. From time to time, we may also share your information with our customer service departments for research and analysis purposes so that we can monitor and improve the services we provide. In order to improve the quality of our services, brands or products, Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. and/or our subcontractors may contact you by mail, email or telephone to ask for your comments about our products and services. Note: If you wish to unsubscribe from future emails, detailed instructions on how to unsubscribe are provided at the bottom of each email.

 

3 – Protection of your information
We adhere to industry best practices and standards to protect your information during transmission and, once received, implement various measures to ensure the security of the personal information you provide to us. However, you should be aware that no method of transmission or storage is currently 100% secure. Therefore, to the extent permitted by law, we cannot be held liable for any claims. Loss and damage, including but not limited to direct, indirect, special, punitive, incidental or consequential damages, incurred by you or any user in connection with any computer fraud, risk or other violation or circumstance where our information is accessed or disclosed without our express permission.

 

4 – Data you send us
To protect your privacy, we advise you not to include any personal information, especially sensitive or confidential information, in the emails you send to us. Please do not send us credit card numbers or other sensitive personal information via email unless absolutely necessary to meet the needs arising from our business relationship. We do not knowingly collect personal information from minors. As a parent or guardian, you should not allow your children to send us personal information without your consent. We are not responsible for identifying data or other information you post in forums such as a comment section or other accessible public area that we manage or administer, such as social media.

 

5 – Disclosure of information to third parties
We do not sell, trade or transfer your personal information to third parties. This excludes trusted third parties that adhere to security standards and best practices and assist us in managing our website, mobile applications, communicating with our customers, conducting our business, or providing services to our customers, provided that these parties agree to keep this information confidential. We may also disclose your information when we believe it is appropriate to comply with the law, enforce our website policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising or other purposes.

 

6 – Third Party Connections
Although you are on a website managed by Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. and reliable third parties that adhere to standards and good security practices that help us manage our website, you may be referred to links and third-party websites. The purpose of these links is to improve the level of information regarding brands, products or services of partners and others that we consider relevant in the information provided. These third party websites may have separate and independent privacy policies. These policies are not administered or controlled by Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. and, therefore, Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. assumes no responsibility for the content or activities of these linked websites. However, we always strive to protect the integrity of our website and platforms, and we welcome you to contact us with any feedback you may have on them. We also encourage you to carefully read the terms and conditions and privacy policies of these linked websites before submitting any information or personal data.

 

7 – Your consent
By using our website and platforms, you agree to our Privacy Policy.

 

8 – Period for the retention of your data

Please note that the personal data you provide to us will be kept by Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. for a maximum period of ten years after the last purchase.

 

9 – Your rights
Because we want to make sure you know your rights, and in accordance with applicable law, we want to inform you that: Your personal data belongs to you. As such, you have the right to access, rectify, restrict, delete and object to its treatment, as well as to have Lourenço e Lousada, Empreendimentos e Investimentos Urbanísticos Lda. make every effort to ensure that your personal data is kept up to date and protected in accordance with the best standards in the industry. You have the right to lodge a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). For more information about the CNPD, please visit the website www.cnpd.pt.

 

10 – Modification of our Privacy Policy
We reserve the right to periodically update our privacy policy. If we make changes, we will post the relevant changes on our website and by sending a notice to the contact option provided. Your continued use of our website, applications, services and features offered following such notice will be deemed to be your acceptance of such changes. The current version was published on April 22, 2022.

 

11 – Contacts
If you have any doubts about our Privacy Policy or wish to exercise any of your rights mentioned in the above points, please contact us via:

Email: frequentgadget@gmail.com